Tulsa E-Ticket Program Easier on Police, Harder On Courts
the E-tickets for now are incompatible with the paper based court records.”Because we don’t have a system to electronically transmit those, they are getting printed off, they are getting hand cut down to size, scanned, just like the paper tickets and going through the same process and that too has created a bottleneck,” said Jim Twombly, Director of Administration.
This is what can happen when you optimize one part of a workflow in isolation.
You need to understand enough, or work with those that do, to see when time is being shifted (or worse, multipied) instead of saved.
